Certificate and Service

Tianmai Certificate

Tianmai Service

(1) Pre-sales service - accurately match needs and customize the best solution

We know that excellent doors and windows start with accurate material selection and design. Tianmai Aluminum provides professional pre-sales support to ensure that your project wins at the starting point:

1-on-1 technical consultation - the engineer team analyzes the profile performance, energy-saving standards and cost optimization solutions for you

Deep demand matching - recommends suitable profile categories and surface processes based on project positioning (home decoration/engineering/export)

Free sample support - provides small sample trial production to verify the feasibility of materials, colors and structures

Flexible customization of solutions - from broken bridge structures to hardware slots, fully meet personalized development needs

(2) Sales follow-up - transparent and efficient, worry-free throughout the process

Order delivery is not the end, but the starting point of service. We have established standardized processes to ensure smooth cooperation:

Order visualization - real- time synchronization of production progress (extrusion → spraying → deep processing → quality inspection)

Strict control of delivery time - intelligent scheduling system ensures that urgent orders are delivered within 30 days (35 days for regular orders)

Logistics traceability - cooperate with professional logistics companies to track transportation dynamics throughout the process

(3) After-sales service - lifelong escort, sustainable trust

Tianmai promises: product delivery is just the beginning of service

24-hour response - technical team is always available to answer installation and adaptation questions

Customer exclusive files - record product parameters and service records for easy traceability

Quality problem package return and exchange - promise "72-hour solution"

Lifelong maintenance - regular return visits, provide profile maintenance suggestions and upgrade solutions

From the first drawing to the last meter of profile, Tianmai is always by your side!

We not only provide aluminum, but also provide a trustworthy long-term partnership!